Privacy Policy

1 Introduction

777 ph ("the Platform," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use our online gaming and sports betting services at 777-ph.app. This Privacy Policy ("Policy") describes how 777 ph collects, uses, stores, shares, and protects your personal information in connection with your use of the platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It applies to all personal data processed by 777 ph, whether collected online, through our mobile application, or through any other channel associated with the platform.

By registering an account, accessing the platform, or otherwise using any of the services offered by 777 ph, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately.

2 Data We Collect

777 ph collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

2.1 Registration and Identity Data

When you create a 777 ph account, we collect:

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Email address;
• Mobile phone number;
• Username and encrypted password;
• Residential address (city, province, region within the Philippines).

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect:

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bills, bank statements issued by BDO, BPI, or Metrobank);
• Selfie or facial image for identity verification purposes;
• Source of funds documentation where required by applicable regulations.

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e.g., GCash account reference, PayMaya account reference, bank account details — stored in tokenized form only);
• Transaction amounts, dates, and currency (Philippine Peso / ₱);
• Wagering history and game activity records.

2.4 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking data (see Section 6).

2.5 Communications Data

• Records of your communications with 777 ph customer support;
• Feedback, complaints, and survey responses you submit;
• Email and SMS correspondence related to your account.

3 How We Use Your Data

777 ph uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your 777 ph player account, including authentication and account security;
• Service Delivery: To provide access to casino games, sports betting, bingo, slots, and all other features of the 777 ph platform;
• Identity Verification: To verify your identity and age (21+) in compliance with PAGCOR regulations and AML requirements;
• Payment Processing: To process deposits and withdrawals through approved Philippine payment channels including GCash, PayMaya, BDO, BPI, and Metrobank;
• Regulatory Compliance: To fulfill our legal obligations under Philippine law, including AML reporting, tax compliance, and PAGCOR licensing requirements;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Responsible Gaming: To monitor gaming behavior and enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the 777 ph platform;
• Marketing Communications: To send you promotional offers, bonuses, and platform updates — only where you have provided consent or where permitted by applicable law.

4 Legal Basis for Processing

777 ph processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform the contract between you and 777 ph — specifically, to provide the gaming services you have registered to use;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML obligations, and NPC requirements;
• Legitimate Interests: Where processing is necessary for the legitimate interests of 777 ph, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

5 Data Sharing & Disclosure

777 ph does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 777 ph platform, including payment processors, identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.

5.2 Regulatory and Law Enforcement Authorities

777 ph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive.

5.3 Game and Technology Providers

Certain game providers and technology partners who supply games or platform infrastructure to 777 ph may receive limited technical data (such as session identifiers) necessary to deliver their services. These partners are subject to data processing agreements consistent with this Policy.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 777 ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

6 Cookies & Tracking Technologies

777 ph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit the 777 ph website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled without affecting platform functionality;
• Performance Cookies: Used to collect anonymized data about how players use the platform, helping us identify and fix technical issues and improve page load times;
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalize your experience;
• Analytics Cookies: Used to understand aggregate usage patterns across the platform. Data collected is anonymized and used solely for internal analysis.

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 777 ph platform. 777 ph does not use cookies to serve third-party advertising or to build behavioral profiles for external marketing purposes.

7 Data Retention

777 ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act;
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Support Communications: Retained for up to three (3) years from the date of the last interaction;
• Technical Logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8 Data Security

777 ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the 777 ph platform is encrypted using industry-standard SSL/TLS protocols;
• Encrypted Data Storage: Sensitive personal data, including passwords and payment details, is stored in encrypted form using strong cryptographic algorithms;
• Access Controls: Access to personal data is restricted to authorized 777 ph personnel on a strict need-to-know basis, enforced through role-based access controls;
• Two-Factor Authentication (2FA): Available for all player accounts to provide an additional layer of login security;
• Regular Security Audits: The platform undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Incident Response: 777 ph maintains a data breach response plan and will notify affected players and the National Privacy Commission within 72 hours of becoming aware of a personal data breach, as required by NPC regulations.

9 Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 777 ph:

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days, as required by NPC regulations.

10 Children's Privacy

The 777 ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. 777 ph does not knowingly collect personal data from individuals under the age of 21.

If 777 ph becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all data will be deleted, and any deposits made will be returned to the payment method used, subject to verification. If you believe that a minor has registered on the platform, please contact us immediately using the details in Section 14.

11 Third-Party Services

The 777 ph platform integrates with third-party service providers to deliver certain features, including payment processing (GCash, PayMaya, BDO, BPI, Metrobank), game content providers, and identity verification services. These third parties operate under their own privacy policies and data processing agreements.

777 ph is not responsible for the privacy practices of third-party service providers beyond the contractual obligations we impose on them. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 777 ph platform.

The 777 ph website does not contain links to external third-party websites for advertising or affiliate purposes. Any links present on the platform are limited to internal pages within the 777-ph.app domain.

12 International Data Transfers

Where 777 ph engages service providers or technology partners whose infrastructure is located outside the Philippines, personal data may be transferred to and processed in other countries. In such cases, 777 ph ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

By using the 777 ph platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13 Policy Updates

777 ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email and/or by posting a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this document. Your continued use of the 777 ph platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting our support team.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 777 ph, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. Information on how to file a complaint with the NPC is available through official Philippine government channels.